Avis Budget Group Contact Centre
Avis Budget Group Contact Centre wants to provide a world class customer experience and that’s why is looking for a motivated Customer Care Representative . So, if you are passionate about customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly, and supportive working environment, then you are ready to be part of our team.
Your role will involve:
– Solving problems of customer issue by providing appropriate information and excellent customer support and service. All activities are engaged in establishing and enhancing the satisfaction of internal and external customers.
– Delivering an excellent Customer Care and to be a key enabler in Customer Care to achieve quality objectives and standards.
– Supporting the Customer Care model by providing exceptional customer service, maintaining quality relations with existing customers and recognizing cross-selling opportunities.
We offer:
- Full time permanent contract (39 hours per week)
- Monday to Friday (shifts from 9h to 18h)
- Work from home 3 days a week optional
- 24508.22 euros gross per year
- VIP District Discounts
- 40% discounts in car rental
- Ticket restaurant and free car rental after one year in the company
- Fun & healthy activities
- Multicultural and excellent environment in Barcelona’s World Trade Center
- Global mobility opportunities
- Excellent initial online and ongoing training and mentoring (paid from the very first day)
Requirements:
- German mother tongue level
- Upper Intermediate English level
- Previous experience in customer service
- Familiar with Office
Apply by mail to:
Cristina.Pedrosa@abg.com
Um sich für diesen Job zu bewerben, sende deine Unterlagen per E-Mail an Cristina.Pedrosa@abg.com
