Customer Care Representative

    • Full Time
    • Barcelona
    • 23398.17 EUR / Jahr

    Webseite Avis Budget Group CC EMEA

    Avis Budget Group Contact Centre wants to make a difference and that’s why is looking for a motivated Customer Care Representative to join our Customer Care team. If you are passionate about customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly and supportive working environment, then you are ready to be part of the team.

    Your role will involve:

    – Solving problems of customer issue by providing appropriate information and excellent customer support and service. All activities are engaged in establishing and enhancing the satisfaction of internal and external customers.

    – Delivering an excellent Customer Care and to be a key enabler in Customer Care to achieve quality objectives and standards.

    – Supporting the Customer Care model by providing exceptional customer service, maintaining quality relations with existing customers and recognizing cross-selling opportunities.

    We offer:

    -Full time permanent contract
    -Monday to Friday 9am to 6pm shift
    -Work from home 3 days a week optional
    -VIP discounts
    -Discounts in car rental
    -Fun activities
    -Multicultural and excellent environment in Barcelona’s World -Trade Center
    -Global mobility opportunities
    -Excellent initial online and ongoing training and mentoring (paid from the very first day)

    Requirements:

    -German as mother tongue level
    -Upper Intermediate English level
    -Previous experience in customer service
    -Familiar with Office

    Um sich für diesen Job zu bewerben, sende deine Unterlagen per E-Mail an cristina.pedrosa@abg.com